Returns & Exchanges
At Ascension, we want you to feel confident in your elevated style, which is why we offer a 30-day window for returns or exchanges on all unworn items. We ensure a seamless process to ensure your wardrobe perfectly aligns with your vision.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging with all tags attached to ensure they are protected during transit.
Affix Shipping Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing